Clinic Business Representative Associate, Saint Paul

Clinic Business Representative Associate

Deliver exceptional customer service where it matters mostat the start of every patient's care journey. As the first point of contact as a Clinic Business Representative Associate, you'll create a welcoming experience while ensuring accurate, efficient registration that sets the tone for quality care. Ready to make every interaction count and build a career with purpose? Join our team today!Urgent Care Schedule Requirements: Urgent Care Clinic Hours - Open 7 days/week Mon-Fri: 8:00-8:00 pm Sat&Sun: 9:00-5:00 pm Must be able to commit to day/eve shifts during the week&every other weekend rotation Shifts could vary from 6, 8, 10, 12 hour shifts during the week&8-hour shifts on the weekend rotation Job Description: Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record. Greets and welcomes patient in person or by phone.Performs registration process. Collects demographic and insurance information. Checks in or interviews patient to complete appropriate paperwork. Directs patient to their appointment or procedure. May schedule appointments. Verifies eligibility and benefits information for payers and interprets results.May obtain prior authorization before date of service and provides notification if unable to complete. Collects co-pay or deductibles and responds to questions regarding financial assistance programs available. Refers complex questions as needed. Obtains signatures from patients as needed. Uses resources, tools and procedures to complete accounts in assigned work queues.May operate a multi-phone system which would including transferring calls, handling messages and paging. Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description Preferred QualificationsHigh school diploma or GED Associate's or Vocational degree 0 to 2 years of clerical or business environment experience 0 to 2 years of medical terminology knowledge 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook Physical Demands Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequentlyPay Range Pay Range: $20.52 to $26.99 per hourThe pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive

not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being

mind, body, spirit and community

of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness ProgramAllina Health is a 501(c)(3) eligible employer