Administrative Assistant - Intake Person, Mission Viejo

Description

Ghassemian Law Group, APC is looking for an enthusiastic, ready-to-learn Receptionist/Administrative Assistant to work at the office on a full-time basis. Office experience is required, specifically experience with Microsoft Office, Outlook, Excel, and Dropbox. The successful applicant would have great communication skills and be great on the phone.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person

Job Type:

Full-time

Compensation:

$23 - $25 hourly (depending on experience)

Expected hours:

Full-time, no more than 40 hours per week

Responsibilities

• Serve as the first point of contact for prospective clients and provide a professional, courteous, and compassionate experience. • Conduct detailed client intake interviews by gathering relevant information and accurately completing client intake forms. • Obtain and document all necessaryinformation from potential clients to ensure attorneys have complete and accurate information for case evaluations.• Schedule consultations and appointments for attorneys as needed. • Maintain accurate and organized intake records within the firm's CRM systems and internal databases. • Follow up with prospective clients regarding requested documents, appointment confirmations, and other intake-related matters.• Communicate effectively with attorneys and staff regarding new inquiries and potential client matters. • Ensure all intake information is handled confidentially and in accordance with firm policies. • Monitor incoming inquiries from phone calls, emails, website submissions, and other sources to ensure timely responses.• Assist with onboarding new clients by preparing necessary documentation and ensuring all required information has been collected.

Qualifications

• Some office experience is required. • Familiarity with various components of the Microsoft Office Suite is a must.