Administrative Assistant Intake Person, Mission Viejo

Ghassemian Law Group, APC is looking for an enthusiastic, ready-to-learn Receptionist/Administrative Assistant to work at the office on a full-time basis. Office experience is required, specifically experience with Microsoft Office, Outlook, Excel, and Dropbox. The successful applicant would have great communication skills and be great on the phone. Benefits:• 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance

Work Location:

In person

Job Type:

Full-time

Compensation:

$23 - $25 hourly (depending on experience)

Expected hours:

Full-time, no more than 40 hours per week Responsibilities:• Serve as the first point of contact for prospective clients and provide a professional, courteous, and compassionate experience. • Conduct detailed client intake interviews by gathering relevant information and accurately completing client intake forms. • Obtain and document all necessary information from potential clients to ensure attorneys have complete and accurate information for case evaluations. • Schedule consultations and appointments for attorneys as needed. • Maintain accurate and organized intake records within the firm's CRM systems and internal databases. • Follow up with prospective clients regarding requested documents, appointment confirmations, and other intake-related matters. • Communicate effectively with attorneys and staff regarding new inquiries and potential client matters. • Ensure all intake information is handled confidentially and in accordance with firm policies. • Monitor incoming inquiries from phone calls, emails, website submissions, and other sources to ensure timely responses. • Assist with onboarding new clients by preparing necessary documentation and ensuring all required information has been collected. Qualifications: •Some office experience is required. Compensation: $23 - $25 hourly

• Serve as the first point of contact for prospective clients and provide a professional, courteous, and compassionate experience. • Conduct detailed client intake interviews by gathering relevant information and accurately completing client intake forms. • Obtain and document all necessary information from potential clients to ensure attorneys have complete and accurate information for case evaluations. • Schedule consultations and appointments for attorneys as needed. • Maintain accurate and organized intake records within the firm's CRM systems and internal databases. • Follow up with prospective clients regarding requested documents, appointment confirmations, and other intake-related matters. • Communicate effectively with attorneys and staff regarding new inquiries and potential client matters. • Ensure all intake information is handled confidentially and in accordance with firm policies. • Monitor incoming inquiries from phone calls, emails, website submissions, and other sources to ensure timely responses. • Assist with onboarding new clients by preparing necessary documentation and ensuring all required information has been collected.