Scheduler Non-Clinical - Administrative, Palo Alto

Medical Scheduler

Location: East Palo Alto, CA MondayFriday | 8:00 AM 5:00 PM Position Overview This role works closely with physicians, clinical teams, and ancillary departments to ensure procedures are scheduled accurately, efficiently, and in alignment with provider availability, facility resources, and patient readiness.Key Responsibilities Schedule and coordinate cardiology procedures, ensuring alignment with provider block time, room availability, and equipment needs Coordinate with physicians, clinic staff, and ancillary teams to confirm all procedural requirements are met Monitor and adjust schedules as needed, including handling cancellations, reschedules, and urgent add-onsPatient Access&Financial Clearance Verify insurance eligibility, referrals, and prior authorizations prior to scheduling procedures Ensure all required documentation is completed and compliant before procedures are finalized Communicate clearly with patients regarding appointment details, preparation instructions, and updatesEnter, update, and maintain accurate scheduling data within EPIC and other systems Manage work queues and incoming procedure orders, ensuring timely processing Track completed procedures and assist with reporting, audits, or special projects Maintain organized and accurate records to support operational efficiency and complianceServe as a key liaison between patients, providers, and internal teams Provide cross-coverage support for other schedulers or departments as needed Assist with onboarding and training of new team members Support process improvements to enhance scheduling efficiency and reduce delays Required QualificationsHigh School Diploma or equivalent Experience using EPIC (required) Proven experience with surgical or procedural scheduling workflows Strong understanding of insurance verification, referrals, and authorization processes Proficiency in scheduling systems, data entry, and intermediate computer skillsAbility to manage high-volume scheduling with strong attention to detail and prioritization Excellent communication skills for interacting with patients, providers, and staff Experience in cardiology or specialty procedural scheduling Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.Pay Details: $25.00 per hour Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply