Residential Security Agent, Palo Alto

Job Details:

Job Title

: Residential Security Agent– Experience required

Location:

Palo Alto, CA

Job Type:

Full time, with full benefits

Compensation:

$125,798 minimum annual compensation

FLSA:

Non-exempt

Schedule

: 4 days on/3 days off, 12 hour shifts

Job Summary

:

The Residential Security Team (RST) Agent provides critical support to a protective security detail in Palo Alto, CA. This role operates in a dynamic, multi-faceted, and fast-paced environment. Ideal candidates are team-oriented, ambitious, and adaptable, capable of maintaining professionalism in a high-tempo setting. A high level of concierge service is required, with frequent client-facing responsibilities, so comfort interacting with influential and high-profile individuals is essential. The pace of this RST team may be faster than previous roles or organizations, and candidates should be prepared for a demanding, energetic work environment.

Duties

:

Duties for this detail include, but are not limited to:

Ensure the overall safety and security of designated principals and their properties.

Maintain a knowledge of baseline principal, property and neighborhood activities

Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks

Monitor traditional and social media for potential threats

Controlling access to properties and maintenance of security logs for guests, service personnel, and vendors.

Screen and track mail and deliveries

Monitor the following:

Weather and natural disasters

Traffic

Public safety incidents and trends

Neighborhood watch programs

Local and national current events

Coordinate with site staff to accomplish common tasks

Complete daily household tasks and maintenance as requested by principals

Ensures 24/7 operational readiness through stocking supplies and equipment upkeep

Operate within parameters established by standard operating procedures and applicable laws

Coordinate with and support executive protection element of the team

Opportunities for driving and special off-site assignments/details.

Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.)

Potential local travel approximately 5% -10% of the time to other RST sites or principal destinations.

Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.

Must possess the ability to multitask in a very fast-paced environment.

Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.

Must be a proactive problem solver with the capability to work independently and as part of a team.

Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel&Power Point).

Must be dog friendly.

Must keep a professional appearance, have good personal hygiene

Must be responsive via phone call, text and email as needed to support the team.

Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors

Position Qualifications

, Certificates and Licenses:

2-4+ years of combined experience in relevant security, military, and/or law enforcement positions

Physically fit to facilitate emergency responses

Valid Driver's License with clean driving record

American Red Cross First Aid/CPR/AED for Adult, Child&Infant certification

California BSIS Guard Card

California BSIS Exposed Firearm Permit with 9mm endorsement

*All certifications must be current. Employees are responsible for keeping all certifications/licenses active

Physical Requirements

:

Ability to patrol the property and access areas quickly

Physically able to capture and detain individuals if necessary

Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment

Prolonged periods of standing on your feet without a break 4-5+ hours

Must be able to lift 50 pounds at a time

Must be able to lift, drag a human up to 200lbs or more, if necessary

Must be able to bend, twist, stoop, crawl

Being able to respond to physical attacks, natural disasters, evacuations

Required Skills and

Experience:

Excels working in a team environment

Exceptional emotional intelligence

Strong customer service skills

Strong situational awareness and attention to detail

Ability to multitask and prioritize tasks frequently and for long durations

High proficiency with firearms

Excellent critical thinking and sound judgement

Friendly, approachable and professional demeanor

High moral and ethical character

Preferred Education and Experience:

Bachelor's degree

Bilingual (Spanish, American Sign Language, etc.)

Prior residential and/or fixed site security experience serving a single primary client at their home

Proficient in the use of social media collection tools in support of protective intelligence

Training in defensive tactics, counter surveillance/surveillance detection, covert protection and basic medical support experience.

Prior training course(s) in residential security or executive protection

Prior attendance of a recognized EP school (i.e., ESI, EPI, Oatman, PFC, ITG4, TFTT)

Advanced emergency medical certification– Active First Responder, EMT or paramedic

Customer service experience

Experience working with children

Regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.

Carry concealed weapons permit

Detail Structure

:

Full-time position on a 24/7 detail working the following:

Day and night shifts

4 days on/3 days off

Weekends

Holidays

Overtime/additional shifts as needed

Domestic/local travel (if desired by the principal/s)

Quarterly sustainment training - firearms, defensive tactics, medical, driving

Salary and Benefits

:

Base pay rate of $43.20 per hour

Minimum compensation of $125,798 per year

Pay structure per shift includes built-in overtime and double-time in accordance with California and federal laws

Paid sick leave

Paid time off (PTO) accrual

Holiday pay for select holidays you work (6)

Company 401(k) with employer match

Flexible insurance plans - Medical, dental and vision

100% of employee premium paid for by Keelson (plan upgradable for additional employee paid premium)

Generous employer contribution per family member (up to 4 family members) to help lower employee contributions for dependents that join the plan

Life Insurance

Long Term Disability

Short Term Disability

Critical Accident/Illness coverage

Employment with Keelson is at-will, meaning that you or Keelson may

terminate the employment relationship at any time, with or without cause, and with or without notice.

Keelson Strategic is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status, or any other protected factor under federal, state, or local law.

Keelson Strategic is licensed by the California Bureau of Security and Investigative Services:

Private Patrol Operator (PPO) #120989