Front Desk Administrator, Tennessee

JOIN OUR TEAM:

We are interviewing Front Desk Admins for our Full -Time outpatient position in Cookeville, TN.

 

Position:  Front Desk Administrator

Setting:  Outpatient physical therapy private practice

Location:  Cookeville, TN

Availability: Full-time

 

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.

 

Company Story:
 

Delivering clinical excellence for over 30 years.  

 

Putnam Physical Therapy is a physical therapist-owned private practice providing exceptional physical therapy services to the Upper Cumberland region since 1985. Putnam Physical Therapy has an extraordinary employees’ retention rate and average years of service. 

 

We work together.  

 

We have a strong, collaborative team of therapy professionals committed to working with each other. If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you on your journey. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers. 

 

Our patients are what drives us.  

 

We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment. 

 

Job Overview & Work Site:
 

The Front Desk Admin will work primarily in the role of customer service by greeting and checking in/out patients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient's appointments.

 

The Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients.

 

The Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators.

 

Benefits:
 

Benefits for Part-Time Employees include: 

401K with 50% employer match up to 6% per check 

Loan assistance program

 

License & Experience:
 

Skills:

Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications

Highly organized and schedule driven

Flexible with daily tasks · Ability to deal with stress, work under deadlines and maintain critical thinking skills

Possess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment

Must be detail oriented

Must possess strong customer service skills (phone and in person)

Proficient typing skills

 

Qualifications & Experience:

Must be a high school graduate – some college or healthcare technical school a plus

1 – 2 years working in a front office environment

Previous experience working in a healthcare setting is ideal

Motivated team player, good work attitude, proactive in nature, and requires minimal supervision

 

Min:
USD $12.00/Hr.

Max:
USD $13.50/Hr.