Customer Service Representative - State Farm Agent Team Member, Middlesex

Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
401(k)
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Shilpa Rathi- State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues
Manage customer inquiries and resolve issues
Maintain client records and update information as needed
Assist with customer retention strategies
Coordinate with other departments to ensure customer satisfaction