Customer Service Travel Agent, Nashville

We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.
In this role, you'll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.
What You'll Do:
Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
Provide clear, friendly communication via phone, email, and social platforms
Research destinations, pricing, promotions, and travel requirements
Manage bookings, changes, cancellations, and travel documentation
Resolve client concerns with professionalism and care
Build long-term relationships that turn travelers into repeat clients
What We're Looking For:
Strong customer service and communication skills
Organized, self-motivated, and comfortable working independently
Passion for travel and helping others
Ability to multitask and pay attention to details
Sales or hospitality experience is a plus (but not required)
Willingness to learn and stay updated on travel trends
Why Join Us:
Flexible, remote opportunity
Ongoing training and mentorship
Growth potential within the travel industry
A supportive, positive team culture
The chance to help people make lifelong memories
If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.
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