Loan Administrator Retail I, New Braunfels

divh2Loan Administrator Retail I/h2pNew Braunfels, Texas/ppstrongAbout Us/strong Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture./ppstrongWhy Join Us?/strong We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment./ppstrongOur Benefits:/strong/pullistrongIncentive Program:/strong Company-wide, goals-based rewards./lilistrongAccrued Time Off:/strong Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 12 paid holidays annually./lilistrongRetirement:/strong 401(k) with up to 9% employer contribution/match./lilistrongHealth Coverage:/strong Affordable medical, dental, and vision plans./lilistrongParental Leave:/strong 8 weeks of paid parental leave./lilistrongLife

Disability Insurance:/strong Employer-paid coverage./lilistrongEducation

Wellness:/strong Tuition reimbursement and up to $400 for wellness expenses./li/ulpAt Capital Farm Credit, youll find more than a jobyoull find purpose./ppstrongEducation and Experience/strong/pulliHigh school diploma or associates degree with two (2) years of related experience in loan administration, office operations, or customer service with exposure to financial services, mortgage, title insurance industry, or experience deemed equivalent at the discretion of Capital Farm Credit (CFC)./li/ulpstrongJob Summary/strong/pulliAn entry level position responsible for basic loan administration, loan accounting, content management, credit support, and other office administration work./liliAdministers simple to moderately complex loan portfolios and effectively responds to customer service inquiries on a routine basis./liliSupports business development efforts by providing excellent and knowledgeable customer service as a first line of contact via face-to-face interactions and/or telephone conversations./liliCommunicates with external parties and internal departments involved in the customer and loan relationship./li/ulpstrongEssential Functions/strong/pulliProvides excellent customer service on a consistent basis by greeting customers, answering phones and customer inquiries, and facilitates communications between internal departments and external parties. Works with senior staff to research and resolve issues./liliUnder direction and oversight, sends the loan application(s) to applicants, reviews completed application for accuracy and completeness, and communicates with applicants on additional needs. At a basic level, develops and organizes loan applicant information./liliUnder direction and oversight, enters pertinent loan data into loan origination systems, including financial information such as balance sheets and other data required. Acquires credit bureau reports and generates credit scores./liliConducts appropriate searches within various systems as required for borrowing entities. Reviews results to ensure compliance related to entity tax status and OFAC standings. Gains a basic understanding of UCC lien search results and UCC lien status./liliUnder guidance, drafts and sends communication of initial credit decision to applicants. Assists with communicating additional needs and updates with applicants and members of the loan committee through due diligence process./liliRequests and develops basic knowledge of title commitment and supporting documents from title companies that are relevant to each loan file. Gains an understanding of coordination needed with internal departments for review and approval of necessary documents./liliThrough direction and oversight, reviews files in loan origination system to help identify errors and ensure accuracy prior to loan committee approval and loan processing requests. Requests final loan committee approvals. Submits loan file to Document Preparation Department./liliWith direction and oversight, coordinates loan closings; assembles, reviews, and delivers closing packet for execution; and reviews documentation to ensure proper execution./liliWith guidance and oversight, onboards new loans from loan origination system into the loan accounting system and disburses loan proceeds; confirms loan was closed in compliance with loan closing instructions; monitors borrower loan conditions and documents the file accordingly. Assists the loan committee by requesting and filing necessary information to satisfy loan covenants and other reporting requirements./liliDevelops an understanding of lien perfection through deed of trust and/or UCC filing and maintenance. Establishes and maintains electronic loan files and sends original documents to the Collateral Custodian. Works with internal departments to finalize and certify loans./liliProcesses loan payments, disbursements, and related tasks necessary to service loan portfolio./liliDevelops basic knowledge of cooperative structure, patronage program, and CFC product offerings./liliAt a basic level, assists with credit servicing actions. With oversight and direction, reviews executed servicing action documentation, submits revisions to accounting systems, and updates electronic file documentation./liliDevelops foundational knowledge of multiple systems and programs and demonstrates the ability to use CFC programs and systems used in lending and office administration./liliAssists with general office administration and operates a variety of standard office equipment./li/ulpstrongRequired Skills/strong/ppBasic Knowledge Of:/pulliAccounting/financial systems./liliComputer systems and office equipment used for file management, file classification practices, and retrieval of business information./liliDocumentation requirements for title insurance, deeds of trust, UCC financing statements, crop insurance, and flood insurance./liliProfessional, oral, and written correspondence principles./liliIntermediate skill level in Microsoft Office applications./liliOrganization and time management practices./liliAttention to detail./liliWorking in a collaborative environment./liliCritical thinking skills./li/ulpDisclaimer: We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO - Know Your Rights and Pay Transparency Statement./ppApplicants should personally complete and submit their application materials. Submissions generated through automated tools or third-party mass application services may not be reviewed./ppstrongEqual Opportunity Statement/strong Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidates experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request. Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification. A credit check will be required for roles that require NMLS registration./p/div