Logistics Sales Representative, Harrison

Job title: Logistics Sales Representative

Work location: Harrison NJ

Type: Fulltime 

                                                                                                       

Job description

This is an operational position that acts as a liaison between customers, sales and carriers.

• 
  
• Work with carriers to ensure shipments are dispatched, loaded and emptied in a timely manner.
  
• Ensure that all logistics computer work is reflective of the actual times that the work transpired.
  
• Understand all customer requirements and put plans in place to meet the service expectations
  
• Be familiar with the geographic service area and the industry standard rates that apply to each area.
  
• Answer all customer questions, both internal and external, with respectful answers concerning loads, service, or billing information
  
• Sourcing new customers by developing leads and cold calling potential customers.
  
• Communicate professionally by telephone and e-mail with all customers.
  
• Creating, developing, and retaining business relationships with customers.
  
• Gain and Maintain a solid understanding of current market conditions and business trends.
  
• Managing and negotiating rates based on the current market demand.
  
• Able to Multitask and resolve issues in high-pressure situations.
  
• Proactively identify and resolve issues using critical thinking skills.
  
• Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this knowledge to better service the existing client base.
  
• Other requirements: Must be willing and able to work weekends and holidays.
  

Desired skills :

Customer Service, Sales, Logistics, Supply Chain