Ilocano - Remote Telephonic Interpreters, New York

Overview As a telephonic interpreter for Ilocano in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

Provide effective telephonic remote interpreting

Answer inbound calls in a timely manner

Provide superior customer service

Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

Full fluency in both English and Ilocano

US or International Based

Technology proficient (web-based platforms, email, Microsoft Word)

Landline phone access for sound quality

An interpreting space that is quiet, secure, and free from outside noises

2+ years of professional interpreting experience preferred

Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

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