Customer Service Agent, Alameda

Customer Service Representative
We're seeking a positive, personable customer service representative for a rewarding career opportunity!
You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.
We welcome applicants who are interested in upward mobility, a positive work environment, and who can't wait to get started!
Responsibilities
Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Identify common customer issues and bring them to the attention of the team
Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Qualifications
Excellent active listening, interpersonal, and communication skills
Experience working in a customer-oriented atmosphere
Must have graduated high school, received a G.E.D. or equivalent
Compensation $***** hourly About Hang Ten Boiler
Love food?
Love people?
Looking for a fun, friendly work environment in a company that values and respects its employees?
Hang Ten Boiler would love to meet you!
We are currently seeking people to join our growing ohana Hang Ten-ers are a family of caring, personable, positive, ambitious, engaged, driven, multitasking, motivated, professional, community-minded team players who want to be a part of a supportive and thriving work environment.
We offer delicious, fast-casual Hawaiian/Cajun fusion food.
With deep roots in the Bay Area, we treasure our community of customers and employees.
Perks!
Free meals
Paid weekly
Benefits
401(k)
Growth opportunities
All front-of-house and customer service positions (full & part-time)