Family Assistant, Oakland

JRN - ****
A busy, active Oakland-based family is seeking a highly organized Family & Household Assistant to serve as a core member of their home.
Working alongside an established team, you will manage complex family logistics and daily routines for parents and active children.
This role suits a discreet, service-driven professional with private residence experience who anticipates needs and stays two steps ahead.
A positive, can-do attitude is essential, as priorities shift often.
The family wants a trusted, long-term partner who takes pride in creating order and helping others, in a role where no two days look the same.
**Candidates must reside in the East Bay to be considered**
Key Responsibilities
Support the principals with business needs, personal projects, and lifestyle requests, treating them as clients.
Manage a complex family calendar, including medical, dental, and personal appointments, sports, and extracurriculars.
Register and track after-school and summer camp activities, plus annual membership and club renewals.
Plan and execute private events, meals, birthdays, and holidays (catering, florals, gifting, guest management, hotel room blocks).
Run point on special projects with research, task management, and a solutions-focused approach.
Handle personal errands, shopping, wardrobe, and gift sourcing with a strong grasp of family preferences.
Oversee mail room organization, sorting and tracking mail and packages, and managing returns.
Keep family spaces tidy daily and stay on top of laundry logistics.
Manage household inventory with staff to ensure supplies are ordered and backstocked.
Assist the nanny and chef with grocery shopping, ordering, and meal prep when needed.
Provide transportation for school pickups and extracurricular activities.
Track receipts, invoices, and household records, uploading to the estate management system.
Qualifications
4 to 5 years of personal and/or household assistant experience, ideally in a private household or family setting.
Naturally organized and detail-oriented, with a talent for anticipating needs.
Strong multitasker who adapts, prioritizes, and pivots as plans change.
Friendly, professional, and adaptable team player with high EQ and a warm, gracious demeanor.
Committed to building strong partnerships with support staff through collaboration and shared responsibility.
Proactive, self-directed, and solutions-oriented in a fast-paced, evolving environment.
Approaches every task with a no-task-too-small mindset and thoughtful care.
Demonstrates the highest level of integrity, trustworthiness, and discretion with sensitive family information.
Tech-savvy with G Suite, Microsoft Office, and the Nines Estate Management System.
Valid driver's license and reliable transportation.
Location
: Oakland, CA
Compensation:
$110K to $130K, plus comprehensive benefits (medical, dental, vision), 401(k) employer match, PTO, and discretionary bonus.
Schedule:
Full-time, hybrid.
On-site at the property as needed, sometimes daily.
Must be flexible to work occasional weekends, when needed.
Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated.
All hiring decisions, compensation, benefits, and employment terms are determined by the client employer.
By applying, you acknowledge that submission of an application does not guarantee placement or employment.
Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.