Service Advisor, California

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend needed maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements

Must have high school diploma or GED

Proven record of achieving exceptional Customer Satisfaction

At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience

Above average energy level

A desire for a long term career with a growing organization

Bilingual preferred but not required

Personal and professional integrity

Benefits

Medical, Dental, Vision, Life Insurance

401k

Paid Holidays

Weekly Paychecks

Hourly + commission + bonus

Service Advisor, Advisor, Service Writer, Customer Service, EOE

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