Operations/Dispatch And Customer Service Support, Orlando

Dispatch Coordinator
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further!
Good Greek Moving & Storage is expanding its team of professionals.
Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services.
The Dispatch Coordinator is an essential and multifaceted role in our organization's operations.
They will work with our professional moving crews, compliance personnel and customers.
Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners.
To be successful in this role you will need to be highly organized, socially confident, exude excellent customer service skills and must be able to multitask.
An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled.
While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits!
APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting important data
Precise data entry
Strong phone skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years operations/dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver/helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding customer service inquiries
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customer service on drivers schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried position
Salary and Benefits:
Competitive benefit package available
Paid training
*Good Greek and our affiliates are equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.