Customer Service Representative - Intermodal Trucking, Dale

Customer Service Representative - Intermodal Trucking
Office address: **** Terminal Court, Joliet IL *****
Full-time, Monday-Friday, 8:00am - 5:00pm
Maritime Delivery Services - an OOCL Company
Maritime Delivery Services (MDS) is an intermodal trucking company with 4 offices in the US.
MDS has been in business since **** providing safe, reliable service with dedicated staff and business-oriented independent contractors.
What do they offer?
Medical
Dental
Vision
401K
Vacation days
Paid Sick days
Paid Holidays
Education Assistance
Job Duties:
Ability to work with drivers, assisting, and finding solutions
Set appointments with customers to maximize daily productivity
General bookkeeping including updating invoice registers, coding invoices, tracking charge backs to customers, drivers and terminals
Provide assistance to external/internal customers regarding inland transportation and company standards
Keep dispatch system updated with contact info and shipment delivery instructions
assist dispatch with timely capacity changes and reschedule appointments as need
Assist dispatch with drivers with service issues, ELD issues, safety concerns
Compile and process paperwork for quarterly fuel tax reporting
Measure and report performance of basic intermodal initiatives
Input new loads in system
General office duties
Preferred Skills:
General proficiency in office equipment (personal computers, fax, copier, calculator, data entry)
Be a team player - Interacts effectively with people externally and internally
Strong communication and interpersonal skills
Proficiency in MS Word, MS Excel and MS Outlook
1+ years' experience in Intermodal drayage preferred
Strong data entry skills
Salary Range:
The annualized base salary range for this position is $48,****** to $54,******, excluding fringe benefits.
If hired at OOCL, the final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.
In addition to those factors, we also consider internal equity as part of any final offer.
Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.
All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment.
All employment is contingent upon the successful completion of a background check.
MDS is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment.
MDS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
For more information, we encourage you to visit us at maritimedeliveryservices.com.