Enrollment Specialist, Oxnard

divh2Enrollment Specialist/h2pThe Enrollment Specialist provides multi-site administrative, clerical, private and subsidized enrollment, and logistical support to assigned Catalyst centers to improve the efficiency of operations and help ensure state compliance./ppstrongKey Responsibilities:/strong/pulliActs as liaison to families to complete the enrollment process, from initial contact through completion of paperwork and offers support and resources to assist the family in childcare needs./liliRepresent the agency and programs at marketing and mass enrollment events./liliUnderstand third party procedures and enrollment process (CAPP), and internal agency policies and procedures regarding full fee enrollment./liliUnderstand funding terms and conditions and agency policies and procedures regarding subsidized enrollment and eligibility./liliUtilizes waiting lists in accordance with policies and procedures and maintains accurate documentation to verify waiting list usage in accordance with requirements./liliProcess and input family enrollment and change paperwork in a timely manner to meet agency guidelines into CDSS with a caseload of approximately 350 children./liliEnsure the processing of subsidized enrollment and continued eligibility of families in a professional and timely manner for full compliance with all governing regulations./li/ulpstrongData Compliance Support/strong/pulliCompletes family/child data entry and reporting in adherence with state mandated deadlines, audit schedules and agency policies and procedures/liliMaintains child and family files as current and in full compliance with governing regulations and agency policies and procedures to ensure they are consistently audit-ready/liliEnsure valid program selection, schedule, and tuition entry is performed to generate accurate family billing statements monthly/liliEnter any special fee assessments in a timely manner to ensure they are captured in each billing cycle/liliWill provide support in formal internal and external audits, as directed by Supervisor/li/ulpstrongTuition Support/strong/pulliUnderstand funding terms and conditions regarding eligibility and payment/liliSupport accounting documentation for tuition payment plans and returned checks/liliGenerate monthly Notice of Action letters, as needed/liliSupport processing of documentation for tuition payment plans, tuition exemptions, requests for tuition refund and returned checks/liliSupport with Collection Notices, as needed, and submit uncollectible tuitions to Collection department and maintain payment records/liliSupport with answering and addressing questions from center or parents regarding payment status and issues/li/ulpstrongAdministrative Support/strong/pulliSupport with printing documents such as attendance sheets and billing statements from Center Track/liliDispatch and distribute critical documents between regional/corporate offices and the centers. The documents to be picked up and delivered to centers may include and are not limited to: enrollment documentation, attendance documentation, audit documentation, and red envelope documentation./li/ulpstrongRequired Qualifications/strong/pulliHigh School Diploma./lili3-5 years experience in customer service, data entry, or administrative functions./li/ulpstrongPreferred Qualifications:/strong/pulliAA/AS in Business or related field./liliChild Development and childcare funding experience preferred./liliBilingual Spanish/English./li/ulpstrongKey Competencies/strong/pulliExperienced with MS Office, including excel, word and access or related databases./liliCompetent in PC and keyboarding skills./liliStrong communication and interpersonal skills./liliEffective time management, planning organizational skills, and follow up skills./liliTeam oriented and ability to multi-task./liliFlexibility and ability to prioritize a shifting workload./liliFlexible hours based on the needs of the programs./liliAbility to work in a deadline driven environment./liliAbility to maintain confidentiality of family, child, and financial information./liliCarry out scheduled activities independently after training and be a self-starter./liliBe able to use own transportation and delivery to the assigned centers and regional office./li/ulpstrongWorking Conditions:/strong/pulliGenerally pleasant working conditions./liliLess than 50% of daily assignments involve prolonged physical effort./li/ulpstrongShift Type:/strong Full Time strongSchedule:/strong Monday Friday, 8 hours per day/ppstrongWhat We Offer:/strong/pulliMedical, Dental, and Vision Benefits/lili401(k) Retirement plan and Employee Assistance Program (EAP)/liliPersonal Health Advocate/liliPaid vacation, sick time, and holidays/liliCommuter pre-tax benefit/liliDiscounted childcare/liliAccess to the Calm app/liliTickets at Work employee discounts/li/ulpWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace./p/div