Customer Service Representative, Strongsville

PPG Industries - ***** Progress Drive - Responsibilities: Communicating with customers via email and over the phone in relation to quotes, orders, returns, and discrepancies on their behalf; Sourcing of products not available through our distribution centers, and sourcing back-orders not available at the prime buy location; Support advertising inventory management, database maintenance, and logging incoming/outgoing customer calls; Working as part of a close-knit team through regular communication with management, the sales team, production, purchasing and logistics