Part-Time Aquatics Guest Service Coordinator Assistant, Pasco

Job Title

Under general supervision of the Aquatics Manager, performs responsible administrative and customer service support work for City aquatic facilities. Essential Functions

The duties listed below are representative of the position and are not intended to be all-inclusive. Assists with daily front desk and customer service operations. Provides information regarding aquatic programs, schedules, facility policies, and rental procedures. Supports facility rental processes by preparing documentation, confirming logistics, and assisting with setup and supply coordination.Assists with program registrations, roster maintenance, and participant record updates. Operates point-of-sale systems and performs cash handling tasks as assigned; assists with reconciliation under direction of lead staff. Maintains accurate administrative records including rentals, registrations, participation data, and operational documentation.Performs data entry, filing, document preparation, and general clerical support. Assists with preparation and distribution of promotional materials and program communications. Supports special events, swim meets, and program activities as assigned. Identifies and escalates customer concerns, discrepancies, or operational issues to supervisory or lead staff.Performs related duties as assigned. Position Qualifications

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job. High school diploma or GED required. One (1) year of experience in customer service, office support, recreation services, or related field preferred.Experience with cash handling or point-of-sale systems preferred. Experience in a recreation or aquatic facility environment preferred. Licenses&Certifications

Valid Washington State driver license preferred. First Aid and CPR/AED certification preferred. Additional certifications may be required based on operational needs. Supplemental Information

Work is performed primarily in office and front desk areas of aquatic facilities, with regular interaction in pool and program areas. Exposure to water, pool chemicals, wet surfaces, and varying indoor and outdoor conditions may occur. Requires standing, walking, sitting, bending, and repetitive hand motions for data entry, cashiering, and administrative tasks. May occasionally lift or move office or program materials up to 25 pounds. Evening, weekend, holiday, or on-call work may be required to support programs, rentals, or special events.If you're seeking a fulfilling career that allows you to contribute to a thriving community and grow both personally and professionally, the City of Pasco is the place for you. Join us in shaping the future and making a real difference and APPLY HERE to submit your application by June 5th 2026. Please call or text HR at (509) 545-3408 or email , with questions regarding employment opportunities with the City of Pasco.