Automotive Customer Service Advisor - 4141, Taylor

Premium Velocity Auto Pva / Jiffy Lube Is Hiring!

We are seeking dependable, growth-minded

Customer Service Advisor

with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.Job Summary

The

Customer Service Advisor

supports customers through their entire visitbuilding trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician. Job Description

Greet customers, review service needs, and escort them from their vehicles Explain promotions and available services Provide unbiased recommendations based on manufacturer guidelines and technician findings Communicate updates throughout the service process Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)Ensure quality work, review completed services with customers, and encourage return visits Perform other duties as assigned Requirements

Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship) Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs Comfortable working in enclosed or semi-outdoor environments Proven face-to-face customer service or sales experience Qualifications

Excellent customer service and communication skills Strong listening and reasoning abilities Confident in overcoming objections Positive and energetic attitude Ability to succeed in a fast-paced, team-oriented environment Commitment to safety procedures Willingness to train and grow Ability to multitask effectivelyBenefits

Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine* Employer-funded basic life&AD&D* Bonus structure for JLU training completion Employee discounts on parts and services Optional life, accident, disability, and critical illness plans* FSA and Dependent Care FSA* Employee assistance programs, will preparation, travel assistance *Full-time employees Equal Opportunity EmployerJiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.