Software Testing, Philadelphia

Software Testing

Location: Philadelphia, PA (Hybrid) Duration: Long Term Job Description: Develop, document, and revise test plans and procedures and quality standards for software and hardware, focused on wireless products and related accessories. Manage the cross functional bug reporting and resolution process, ability to SW upgrade the devices using OEM tools. Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level. Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing. Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope. Manage activation and deactivation of the test samples. Compile test results data, collect logs and write required engineering reports, to report to OEMs and other fix agents. Update issues tracking and management tools to ensure all the information is current and properly shared. Troubleshoot related issues and test, maintain, and monitor relevant solutions and logs, Field testing if required to reproduce the issue. Monitor customer-reported issues, perform root cause analysis, and develop test methods to improve overall customer satisfaction. Deploy new test tools as required. Knowledge in JIRA and Confluence. Understanding of LTE and 5G RF and Core technologies. Must be able to communicate effectively and convincingly with all areas of the company– technical and non-technical - as well as with external parties. Collaborate with project stakeholders and internal Development and E2E teams. Self-Starter and must be able to work independently with minimal supervision.