Crew Member, Mars

Overview: Crew members are responsible for executing to the Dunkin' operational standards. Responsible for working as part of a team to meet the needs of our guests while providing a hospitable environment. Responsibilities Include:• Follow Brand standards, recipes, and systems • Follow food safety standards• Prepare food and beverages • Assemble and package orders • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions • Maintain a clean and organized workstation • Clean equipment, service areas, and guest areas • Stock items, such as cups, lids, etc. at the workstation• Take orders at the Drive Thru or Front Counter and handle payments (if applicable) • Meet speed of service standards while delivering accurate orders to guests • Serve and communicate with guests • Maintain a guest-focused culture in the restaurant • Communicate effectively with managers and coworkers• Organize and maintain stock room and refrigerated areas Education/Experience: • None Key Competencies • Works well with others in a fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and adapt to change • Guest focused Physical Demands/Working Conditions:• Standing on feet • Repetitive motion, including bending, stooping, and reaching • Lifting objects, including boxes, ice, and product up to 20lbs (if applicable) • Working in a small space