Test Center Administrator, Pittsburgh

Description We are looking for a dependable Test Center Administrator to support a secure and detail-oriented testing environment in Pittsburgh, Pennsylvania. This is a Contract, part-time opportunity with variable hours, generally up to 20 hours per week, and may include Saturday, evening, and occasional Sunday coverage based on site needs. The person in this role will combine customer-facing support with careful exam oversight to ensure each candidate has a consistent and compliant testing experience. Responsibilities: - Welcome test takers, confirm their identification, and guide them through the check-in process with accuracy and care. - Enforce testing procedures by completing security screenings, including the use of screening devices when required. - Observe candidates throughout their exams and respond promptly to concerns, irregularities, or disruptions. - Protect the integrity of the testing site by securing exam materials, monitoring room activity, and documenting incidents that fall outside established guidelines. - Provide a fair, calm, and supportive experience for all examinees while upholding standardized testing rules. - Prepare routine records and detailed written reports related to candidate activity, exceptions, and daily operations. - Assist with administrative and front-desk tasks such as answering inquiries, scanning documents, and supporting general office workflow. - Handle light operational duties, including packing or unpacking equipment and assisting with basic workstation upkeep in the testing area. - Work a flexible schedule based on site operations, with availability for weekdays, Saturdays, and other shifts as needed. - Complete candidate biometric or digital identity steps, such as fingerprint capture, when required at the site. Requirements - High school diploma or equivalent is required; additional college coursework is helpful. - At least 1 year of in-person customer service experience in settings such as retail, hospitality, front desk, or similar environments is required. - Must meet the minimum age requirement for the position. - Strong verbal and written communication skills with the ability to interact professionally with candidates and team members. - Comfortable using Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers. - Able to manage multiple tasks in a structured environment while maintaining accuracy and attention to detail. - Capable of standing or remaining stationary for extended periods, walking through the testing room regularly, and escorting candidates as needed. - Able to bend, stoop, work in tight spaces, and lift up to 40 pounds while supporting equipment handling and test center operations. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, andadministrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical,vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .