Test Center Administrator, Pittsburgh

Description We are looking for a dependable Test Center Administrator to support a secure and well-organized testing environment. This is a Contract, part-time opportunity with schedules that may vary, including required Saturday availability and occasional evening or Sunday hours based on site needs. The person in this role will balance customer-facing service with careful exam oversight, helping each candidate move through the testing process smoothly and fairly. Responsibilities: - Welcome test takers, confirm their identity, and guide them through check-in procedures in a courteous and attentive manner. - Enforce testing protocols by conducting security screenings, using screening tools when required, and protecting the integrity of the exam environment. - Observe candidates throughout their exams, respond promptly to concerns, and escalate irregular situations according to established procedures. - Preserve the security of testing rooms, materials, and equipment at all times while maintaining consistent compliance with site standards. - Support a fair and comfortable experience for every candidate by providing clear instructions and maintaining an organized, calm setting. - Document incidents accurately and prepare detailed reports when activity falls outside approved testing guidelines. - Assist with administrative and operational tasks such as scanning documents, handling clerical support, answering inquiries, and coordinating basic office activities. - Help maintain computers and testing equipment, including packing, unpacking, and moving items safely when needed. - Work a flexible part-time schedule of approximately 20 hours per week, with the possibility of additional hours based on business demand and site operations. Requirements - High school diploma or equivalent is required; additional college coursework or college experience is a plus. - At least one year of face-to-face customer service experience is required, such as in retail, hospitality, reception, or other service-based environments. - Must meet the minimum age requirement for the position. - Strong verbal and written communication skills with the ability to interact professionally with candidates and team members. - Proficiency with Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and internet browsers. - Ability to manage multiple tasks efficiently while handling administrative support duties in a structured environment. - Must be able to bend, stoop, walk the testing room regularly, remain stationary for extended periods, and lift up to 40 pounds when necessary. - Visual ability to monitor computer screens and camera displays, and physical ability to work safely around office and lab equipment in confined spaces. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, andadministrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical,vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( and Privacy Notice ( .