Customer Service Representative, Ford City

Diehl Collision of Ford City is looking for a friendly, organized, and customer-focused
Customer Service Representative
to join our growing team!
If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a respected automotive group, we want to hear from you.
What We Offer:
Competitive pay based on experience
Full benefits package available
Paid vacation and paid time off
Employee discounts
Growth and advancement opportunities
Long-term job security with a reputable automotive group
Responsibilities:
Greet customers and provide a welcoming, professional experience
Answer phones and assist with customer inquiries
Schedule appointments and coordinate repair timelines
Communicate with customers regarding vehicle status and updates
Work closely with estimators, technicians, and insurance companies
Handle basic administrative tasks and data entry
Maintain a clean and organized front office
Qualifications:
Strong customer service and communication skills
Positive attitude and team-oriented mindset
Ability to multitask in a fast-paced environment
Basic computer skills (experience with dealership or body shop software is a plus)
Previous customer service or office experience preferred
Join a team that values its employees and takes pride in delivering exceptional service to every customer.
Apply today and start your career with Diehl Collision of Ford City!