Parts Counter&Warehouse Associate, Portland

Help Customers Get What They NeedAnd Keep Parts Moving

Location: Portland, ME Pay: $27.27$38.13 per hour (based on experience) Schedule: Full-time Why Join Milton CAT

This isn't just a counter roleand it's not just warehouse work. It's a hybrid position where you'll be part of the full parts operationhelping customers, supporting technicians, and keeping inventory moving. If you like variety, staying active, and being part of a team that keeps everything running, this role is a great fit. Here's what makes it stand out:Variety in Your Day

Split your time between customer interaction and hands-on warehouse work No sitting at a desk all dayor doing the same task all shift A role that keeps you engaged and moving

Make an Impact Across the Operation

Help customers and technicians get the right parts Support shipping, receiving, and order fulfillment Play a key role in keeping jobs moving and equipment running

Team-Oriented Environment

Work closely with parts, service, and warehouse teams Strong collaboration and clear communication Everyone working toward the same goal

A Place People Stay

Privately held, stable, and growing since 1960 Long-tenured workforce across departments Consistent, year-round work

Work with a Leading Brand

Caterpillarone of the most recognized brands in the industry Access to strong systems, tools, and training

Responsibilities

In this hybrid role, you'll support both customer-facing parts operations and warehouse fulfillment: Parts Counter Responsibilities

Assist customers at the counter and over the phone Process orders, quotes, backorders, and returns Research and identify parts using internal systems Handle transactions and payments accurately Resolve customer questions and support service teams Warehouse Responsibilities

Pick, pack, and prepare orders for shipment Receive and stock incoming inventory Operate forklifts, pallet jacks, and warehouse equipment Use RF scanners and WMS systems to track parts Assist with customer pickups and inventory counts Assemble hydraulic hoses, including cutting, fitting, crimping, and operating hose assembly equipmentQualifications

What You Bring High school diploma or GED Strong communication and customer service skills Ability to stay organized and work in a fast-paced environment Basic math and computer skills Ability to lift up to 75 lbs (50 lbs unassisted) Team-oriented mindset with a strong work ethic (Parts experience, warehouse experience, or mechanical knowledge is a plus)What You Get Competitive Compensation

Hourly pay based on experience Consistent, full-time schedule

Comprehensive Benefits

Medical, dental, and vision insurance Paid time off + paid holidays 401(k) with competitive retirement plan Life&disability insurance

Career Growth Opportunities

Training across both parts and operations Tuition reimbursement (after 1 year) Opportunities to move into parts sales, service, or leadership roles

Additional Perks

Employee referral bonuses Safety and wellness programs Stable, growing company

Who Thrives Here People who enjoy variety and staying active throughout the day Individuals who like working with both customers and hands-on tasks Team players who want to be involved in the full operation Detail-oriented workers who take pride in accuracy and efficiency Candidates looking for a long-term career path with growth opportunitiesAbout Milton CAT Milton CAT is the exclusive Caterpillar dealer across the Northeast, supporting construction, power generation, and industrial customers. With 1,600+ employees across 16 locations, we combine the strength of a global brand with a culture built on teamwork and long-term careers. Ready for a Role That Keeps You Movingand Growing?Apply today and build your future with Milton CAT. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.