Operations Supervisor / Snow & Landscaping - Remote, Providence

Overview Join a fast-paced, growing, and exciting company full of great opportunities!
About Us
Our culture is unique and driven by our core values – trust, reliability, innovation, and service – and fundamental belief that all work is honorable, and we acknowledge the dignity of those who do it.
Come join our fast-growing team and experience the KBS difference!
KBS, North America's largest privately-owned facility services provider and trusted partner to leading operations and facility managers across 100k client locations, is looking for Operations Supervisor to join our growing team!
For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations.
With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is "honorable and we acknowledge the dignity of those who do it."
These values are embraced by our highly diverse and inclusive workforce.
If this sounds like you, then why wait, APPLY TODAY!!
Location
Remote
Shift
Monday - Friday 8am - 4pm
Pay
$*****
Work Experience: 3+ years in an Operations Supervisor role, ideally with experience in exterior services or another service-related field with high customer/client contact.
Position Summary This remote position as a Operations Supervisor is the operations leader for all members of a client-centric team and ensures service delivery in a manner that meets or exceeds client expectations.
This position is directly responsible for the operational delivery objectives that are set forth by the client scopes of work and service level agreements.
The Operations Supervisor leads a team of Account Coordinators and drives the customer service experience by measuring and analyzing performance metrics in alignment with key company objectives centered on exceptional service, customer retention, and quality assurance.
Knowledge Knowledge of landscape and snow industry
Advanced experience with Microsoft Office, with an emphasis on Excel
Mathematical skills
Ability to analyze and disseminate data and create reports
Skills Demonstrates excellent interpersonal, listening, and conflict management skills
Possesses adaptability, resourcefulness, ability to navigate varying requests, and stress tolerance
Has excellent communication skills, both oral and written
Possesses strong mathematical skills, ability to analyze and disseminate data, and create reports
Ability to analyze problems and implement effective solutions
Superior attention to detail, data entry accuracy, and editing skills
Demonstrates superior time management skills, including sensitivity to urgent matters
Demonstrates honesty and integrity at all times
Ability to follow appropriate safety guidelines
Demonstrates ability to be flexible, prioritize tasks and responsibilities, and complete duties and projects within the allotted time
Able to respond to change productively and to handle additional tasks and projects as assigned
Through actions and example ensures that KBS values are fully incorporated into company customer and vendor interactions
Benefits As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more!
Paid & Unpaid Time Off
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match
Quick Pay – voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit.
Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
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