Gerente de restaurante, Providence

General Description

The general manager directs the restaurant to ensure high customer-centric performance and an agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible for the intricacies of running a successful Campero restaurant. Responsibilities

Establish objectives and goals for operations and oversee daily shift operations Seeks implementation of best practices in operation Models passion for service, establishing a dynamic interaction with customers and restaurant employees Attends to and resolves problems that arise in the restaurant operationInvolves in operational and technical training of employees Provides timely feedback on performance and ensures that the team is developing according to plan, ensuring that incoming staff meet the company policy Maintains food safety and quality standards Verifies customer satisfaction/Handles customer complaints, interact with guests to obtain feedback on product quality and service levelsOrganizes schedules, tracks employee hours, and records payroll data Places orders with suppliers Manages profit and loss Ensures that all cash withdrawals at the end of the day are completed correctly Coordinates the daily front and internal restaurant operations Controls operational costs and identifies ways to improve operational efficiencyCoordinates recruitment, selection, and onboarding to maintain a complete team in the restaurant Maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, dishes, and utensils. Follows and complies with all safety rules, policies, and procedures.Expected Behaviors

Friendly and welcoming attitude/Model customer orientation to other employees Must have excellent interpersonal communication skills to work with others Team leader energetic: inspires and empowers the team and constantly works to achieve an attractive environment Promotes a culture of operational excellence and passion for serviceAnticipates and prevents problems with a proactive attitude Sense of urgency Attention to detail Proactively helps where most needed in the restaurant Pay Rate

USD $65,000.00/Hr.