Database Administrator, North Carolina

Overview:
FWI is building a team to provide employment assistance services for eligible members of North Carolina Reserve Components, their families, and designated representatives. As a Database Administrator you will maintain the Salesforce database system to ensure accurate employment information tracking for all WFWNC clients across North Carolina locations.

 

FWI is expanding rapidly and has been recognized as a 2024 Top Workplace by Washington Post, offering excellent growth opportunities in a collaborative environment.

 

Position is contingent upon contract award

 

Work Schedule and Location:

On-Site: This full-time on-site position will work Monday through Friday, 8am to 5pm in Raleigh, NC.

Responsibilities:
Provide Salesforce Database (or BRASS RING if Salesforce is later replaced) administration support daily

Input new data and perform error correction of current data for all WFWNC clients

Maintain Salesforce files including auditing for errors, creating, maintaining, and purging specified data file logs

Produce Salesforce Database reports bi-weekly/weekly and analyze data within

Prepare monthly reports reflecting compliance with Army Command drill-down items in Salesforce

Extract and release information according to specific criteria and in strict compliance with established policies

Resolve problems and inconsistencies with data while maintaining effective communication

 

Qualifications:
Required: 

Two (2) years experience in administrative database entry

Experience using Salesforce database

Demonstrated abilities in recordkeeping

Ability to manipulate data to distinguish patterns and common themes of data to produce whole reports

Ability to make judgments about sensitive/confidential information

Strong organizational & communication skills, both written and verbal

Basic knowledge of standard office procedures and ability to interpret general direction

Ability to work as a team member, manage time and prioritize workload with little or no supervision

Experience using Microsoft Office Suite

Ability to use various software programs to maintain database files and prepare reports

Desired:

Knowledge of Veterans employment initiatives

Experience in a military career field

 

 

FWI is an Equal Opportunity Employer, including disability/vets. 

Why Join Our Team:
At FWI, we place the highest importance on creating an exceptional employee experience. As part of our rapidly growing company, you'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability Insurance

Life Insurance

401(k) Plan

Vacation Pay

Paid Time Off