Summer Intern - Logistics, Raleigh

Job Description

Scope of Position:

Ensure the proper and timely movement of freight and information, while complying with internal and external requirements and providing exceptional customer service.

Major Duties and Responsibilities may include the following:

Provide exceptional customer service to both internal and external customers

Adherence to Operational Process Standards

Daily tracking of shipments and corresponding documents

Work with the team to provide solutions to customers

Comply with customer requirements and procedures

Proactively communicate timely status updates to customers

Communicate with international and domestic customers and offices

Update shipment information in the Expeditors system

Track and trace international cargo

Timely settlement of shipments and filing of Tariffs

Preparation of reports, as required

Prepare and process international documentation

Comply with US and foreign regulations

Interns will learn:

About the logistics industry, Expeditors and our culture

About our systems

About professional, pro-active, high expectation customer service