United States

Office Manager, Morrisville

Office Manager, Morrisville
Description

Office Manager
We are currently looking for a professional and motivated Office Manager to play a pivotal role in the success of our company by managing the customer service and administrative functions at a Customer Service Center (CSC).
Manage the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipment
Design and implement efficient office processes and procedures
Ensure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and service
Recruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and compliance
Resolve customer complaints, research complex customer issues and monitor Customer Service team call transactions
Why join the Suburban Propane team?
Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
$42,250 - $64,350 annually dependent on experience.
Minimum of 3 years of related experience
High School diploma or GED (Associate's Degree preferred)
Advanced customer service skills including experience dealing with complex customer service issues
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day.
As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.

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