HVAC Manager, Park Ridge

Overview

HVAC Service Manager (Residential)

Join

Whalen&Ives

and elevate your career as an

HVAC Service Manager

with a company that values strong leadership, technical excellence, and outstanding customer service. In this role, you'll lead a skilled team, drive operational performance, and play a key part in delivering high-quality service to our customers. We offer a collaborative, growth-oriented environment where your leadership and expertise make a direct impact on team success and business results. If you're ready to take ownership, build and mentor a high-performing team, and advance your career with an organization committed to long-term development, we encourage you to apply!

What You'll Do Lead, manage, and mentor a team of HVAC Technicians Foster a culture of safety, quality, accountability, and continuous improvement Drive division performance through goal setting, reporting, and team development Collaborate with sales and marketing teams to increase service, maintenance, and replacement opportunitiesPartner with operations, dispatch, and customer service teams to optimize scheduling and communication Improve efficiency through route optimization, workflow improvements, and technician performance tracking Serve as the subject-matter expert for residential HVAC systems, installations, and serviceStay current with HVAC codes, regulations (EPA, local/state), and emerging technologies Ensure top-tier service quality, system performance, and customer satisfaction Resolve escalated customer concerns with professionalism and technical expertise What You'll Bring

Minimum of 3 years of management experience in residential HVAC Strong knowledge of heating, cooling, and ventilation systems (installation, maintenance, diagnostics) Ability to inspire, coach, and develop technicians at all skill levels Commitment to delivering exceptional homeowner experiencesProven track record of meeting or exceeding revenue, efficiency, and quality goals Detail-oriented with strong organizational and multitasking abilities Effective presentation and training skills; comfortable leading team meetings Confident, decisive communicator in a fast-paced, goal-driven environmentFamiliarity with service management software and dispatch systems Proficiency with computers and Microsoft Office (Excel, Word, PowerPoint) What We Offer:

Medical, Dental, and Vision Insurance:

Affordable, comprehensive coverage 401(K) with Company Match:

Plan for your future with confidence Company-Paid Long-Term Disability&Life Insurance:

Security and peace of mind Voluntary Short-Term Disability&Life Insurance:

Additional protection tailored to your needs Paid Time Off:

Vacation, holidays, and sick time to support work-life balance Compensation&Details:

Pay:

$100,000 - $120,000 annually

(plus performance-based bonuses) Job Type:

Full-Time

Join our team at

Whalen&Ives

and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

Whalen&Ives

may conduct a pre-employment background check and drug test, subject to applicable laws.

Whalen&Ives

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.