Corporate Concierge, Menlo Park

Company Overview: Our client is a globally recognized professional services organization that partners with major corporations and institutions on complex business matters. Known for its collaborative culture and investment in its people, the firm provides a forward-thinking environment where employees are empowered to grow and succeed.Role Overview: The Workplace Experience Associate is a highly visible, client-facing role responsible for delivering best-in-class support to employees and guests within a newly launched West Coast office. This individual will be instrumental in ensuring day-to-day operations run seamlessly while creating a polished, welcoming, and efficient workplace experience.Key Responsibilities: Serve as the first point of contact for guests and staff, ensuring a smooth and professional arrival/departure experience Maintain shared spaces, conference rooms, and client areas to the highest standards of presentation and functionality Manage and respond to internal service requests through ticketing systems, coordinating with cross-functional teamsProactively anticipate needs and deliver personalized support to enhance the overall workplace experience Assist with daily office operations, including room setup, technology readiness, and space optimization Support internal initiatives, events, and cross-departmental projects as needed Handle sensitive information with a high level of professionalism and discretionQualifications: Required: 3+ years of experience in hospitality, workplace services, or customer-facing roles Strong communication and interpersonal skills with a service-oriented mindset Comfortable using workplace technologies and collaboration tools Excellent organizational skills with the ability to manage multiple prioritiesPreferred: Background in premium hospitality or high-touch service environments Familiarity with workplace safety and operational best practices Why This Role: Be part of the launch of a new office in a high-growth market Join a team that values service excellence and operational efficiency Gain exposure to workplace operations, client services, and internal project coordinationBuild your career within a respected, global organization offering long-term growth opportunities Competitive compensation and benefits in a stable, full-time, onsite position