Systems Engineer III, Reno, NV

We are seeking a Systems Engineer III with Class II gaming expertise to support the delivery, deployment, and ongoing operation of regulated gaming systems across a large and diverse customer base. This role is hands‑on, highly collaborative, and critical to protecting customer commitments, regulatory compliance, and significant revenue streams. 

You will work closely with engineering, field services, operations, and customer teams to ensure systems are built, certified, deployed, and supported to the highest standards in regulated environments. 

This position is based in Reno, NV and requires regular on‑site presence due to lab, system build, and validation responsibilities. 

What You’ll Do 

• Build, configure, and validate Class II gaming systems for certification, shipment, and deployment 
• Support active customer deployments, install readiness, and live production environments 
• Troubleshoot and resolve system‑level issues, including escalations impacting customer operations 
• Ensure compliance with Class II, jurisdictional, and tribal regulatory requirements 
• Support certification readiness, audits, and regulator‑facing documentation activities 
• Partner cross‑functionally with TPMs, Engineering, Field Services, Operations, and customer‑facing teams 
• Act as a subject matter expert for Class II systems during deployments and production incidents 
• Contribute to the stabilization and scaling of repeatable delivery and support processes 

• Bachelor’s degree in Engineering, Computer Science, or a related field (or equivalent experience)
• 5+ years of systems engineering experience supporting complex, production systems
• Hands‑on experience with system build, deployment, and production support
• Experience working in regulated or compliance‑driven environments
• Ability to work on‑site in a lab environment with non‑remote system dependencies

Preferred Qualifications

• Direct experience with Class II gaming systems
• Experience supporting multi‑site deployments across multiple jurisdictions or tribal environments
• Familiarity with certification, licensing, or regulatory review processes
• Strong troubleshooting, communication, and cross‑team collaboration skills

Why This Role Matters

• Supports hundreds of customer locations across multiple jurisdictions
• Directly impacts customer satisfaction, regulatory compliance, and revenue protection
• Plays a key role in high‑visibility initiatives including network consolidation and platform transitions
• Offers meaningful ownership in a complex, regulated technology environment

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership