Customer Service Representative-Renton Veterinary Hospital

Customer Service Representative (CSR)
Renton Veterinary Hospital is seeking a dependable, experienced, and team-oriented part-time Customer Service Representative (CSR) to join our growing veterinary team.
This position is currently focused on Friday coverage, with opportunities for additional shifts and potential full-time growth in the future as our hospital continues to expand.
We are looking for someone who thrives in a fast-paced environment, communicates professionally, multitasks effectively, and understands the importance of both client service and team support in veterinary medicine.
Schedule
Part-time
Fridays required
Additional coverage opportunities may become available
Potential for future full-time growth
Required Experience & Skills
Applicants must already have experience with:
Multi-line phone systems
Professional email communication
Customer service and client communication
Cash handling and payment processing
Opening and end-of-day closing procedures
Reconciling payments and daily balances
Working in a fast-paced, multitasking environment
*Veterinary experience is preferred, but strong medical, hospitality, or high-volume customer service backgrounds may also be considered.
Responsibilities
Answering and managing high-volume phone calls
Scheduling appointments and assisting clients
Processing payments and maintaining accurate records
Supporting front desk workflow and daily hospital operations
Assisting with client communication via phone, email, and text platforms
Maintaining a professional, compassionate, and team-focused environment
What We're Looking For
Our ideal candidate is:
Reliable and accountable
Comfortable handling multiple priorities at once
Professional under pressure
Detail-oriented and organized
Compassionate toward clients and patients
A positive contributor to team culture
Has a reliable form of transportation
We value individuals who are willing to learn, communicate openly, and help support an efficient and collaborative hospital environment.
Compensation & Benefits
$***** - $*****/hour
Additional compensation may be considered based on experience
Part-time position
Part-time employees are not eligible for full-time healthcare or other full-time benefit packages unless otherwise required by law or company policy
Part-Time Employee pet care discounts available after 90 days of employment
Washington Paid Sick Leave provided in accordance with state law
Equal Opportunity Employer
Amerivet Veterinary Partners, Inc., is an Equal Opportunity Employer.
We are committed to creating an inclusive environment for all employees and applicants.
At AmeriVet, we're committed to your growth, development, well-being, and success.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive.
Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.