Senior Analyst, Business, Virginia

Our Client, a Health Insurance company, is looking for a Senior Analyst, Business for their Reston, VA/Hybrid location.

 

Responsibilities:

20% Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area’s user and/or technical (functional/non-functional) requirements. Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. Facilitates requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.

20% Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users.

20% Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.

20% Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. Responsible for the written documentation of requirements in accordance with established standards, in a clear and well organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.

10% Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.

10% Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally.

 

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Business, Information Technology, Computer Science or related field

Experience: 5 years progressive experience in business analysis, systems analysis, testing or other analytical experience

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience working in an Agile or Scrum software development environment

Experience of using business analysis tools/techniques to design and deliver business change;

Proficient in process management competences

Healthcare Experience is a MUST HAVE

Ability to analyze complex business processes and identify improvement opportunities

Strong problem-solving skills and ability to think critically.

Ability to work effectively with cross-functional teams.

Experience in supporting multiple Scrum teams - MUST HAVE

Expertise in decomposing functional requirements into user stories for UI and Web Service development - MUST HAVE

Ability to manage story refinement sessions with development/testing teams - MUST HAVE

Ability to analyze, organize, and prioritize work while meeting multiple deadlines, Advanced

Ability to communicate effectively in both oral and written form., Proficient

Ability to organize stakeholder meetings., Proficient

Microsoft Office applications usage., Proficient

High-level of knowledge and understanding of business products and services, Advanced

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.

Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.

Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.

Must be able to effectively communicate and provide positive customer service to every internal and external customer.

 

Why Should You Apply?

Excellent growth and advancement opportunities

 

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.