Account Manager, Event Solutions, West Mclean

divh2Cvent Sales Role/h2pCvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection./ppCvents strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections./ppAre you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, were committed to continuous learning and adaptationAI isnt just a tool for us, its part of our DNA. Were looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, youll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation./ppIn this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives./ph3In This Role, You Will:/h3ulliIdentify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients packages), etc./liliPresent products and services information to corporate accounts/liliEnsure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown/liliWork with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization/liliEnsure customer issues are acknowledged and resolved within 24 hours/liliCall on existing clients in an effort to meet and exceed individual and department revenue expectations/liliDevelop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts/liliSet aggressive goals for annual revenue achievement against each account/liliAccurately forecast sales opportunities via pipeline report/liliEffectively and accurately manage personal revenue pipeline to maximize all business opportunities/liliMonitor and report sales activity within the system/liliPerform other duties as assigned/li/ulh3Heres What You Need:/h3ulliBachelors degree is required (strong academic performance is desired)/liliAt least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)/liliAbility to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment/liliMust be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function/liliExcellent verbal and written communication skills/liliHigh degree of computer literacy is a must/liliThis is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services/liliAbility to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software/liliExperience selling or managing accounts in SaaS/technology/hospitality space a plus/liliExperience working in the Event Management industry a plus/li/ulpPhysical Demands/ppMultiple positions may be filled from this announcement./ppWe are not able to offer sponsorship for this position./p/div