Lead Concierge, Stoneham

Job Description

When you work at The Delaney at The Vale, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company– one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!The Delaney at The Vale is recruiting for a hospitality focused Lead Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!Schedule: Full-time opportunity, Monday - Friday 7:00am - 3:00pm Salary: $22-$26/hour Benefits: 401k with Employer Matching Dental Insurance Health Insurance Vision Insurance Life Insurance Paid Time Off Daily Pay Here are a few of the daily responsibilities of a Lead Concierge: Provide ongoing telephone coverage.Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating. Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of deliveryPrepare maintenance work orders as requested by residents and staff Assist the Business Office Manager with projects/assignments. Here are a few of the qualifications we need you to have: High school diploma or general education degree (GED) required Familiarity with Microsoft Office Suite productsMust demonstrate excellent telephone communication skills If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer