Administrative Support, Texas

Title: Administrative Support

Duration: 36+ Months

Location: Richardson, TX (On-site)

ATTJP(phone number removed)

Shift Timings:

Hours will be 7 am-4 pm or 8 am-4:30 pm CST

Education:

High School diploma or equivalent experience

Job Description:

Overall, Purpose:

Performs a variety of detailed administrative and support services to the organization.

Roles and responsibilities:

Assists in the preparation, maintenance, control of records, budget information, reports, and training classes.

Schedules and tracks training class registrations (LSO).

Works with confidential material including contractual/legal documents.

Coordinates activities with internal and external clients.

Contacts personnel at various organizational levels to gather information and prepares reports.

Determines processes to handle routine assignments for the organization such as report generation, bills, vouchers, worksheets, and workflow.

Intermediate skill level of software programs (Outlook, Excel - Client suites) and office equipment to perform assignments.

Prepares correspondence, maintains files and completes special projects.

May assist in answering hot lines or other telephone lines.

Must Have Skills:

Candidate must have IEX knowledge and Client Access knowledge.

Assists in the preparation, maintenance, and control of records, budget information and reports.

Routinely handles assignments for the organization such as report generation, bills/vouchers, worksheets, and workflow.

Uses various software programs and office equipment to perform assignments.

Maintains files and completes special projects. (Client access, Client office, including excel SharePoint

Operates computer terminal to enter, store, and change data files and/or obtain information for reports, charts, letters, and email.

May input time reporting data and perform record keeping requirements.

May assist in modifying weekly schedules including inputting vacations, appointments, and overtime to be completed and released on a timely basis.

May assist with monitoring call management system, which includes breaks, lunches, real time adherence; average handle times and informs management of any events requiring their attention.

May assist with vacation polling, scheduling, and tracking of vacation time for non-management and management employees.

May assist with procurement of office and computer/printer supplies.

Interacts with other departments to provide and obtain information as required.

Follows established office, safety practices and procedures.

Completes training as required to meet minimum requirements of the job.