Logistic operator (POD Validations), Texas

Pay rate range - $20/hr. to $23/hr. on W2

12+ Months Contract 

Work Schedule - 09:00-18:00

Job Profile and Description

The Document Specialist is an important function in our Customer Service Representative [CSR] Group at Cliet.

They will validate that our carriers are uploading the correct Proof of Delivery [POD] to our Transportation Manager System [TMS] and that the document is a Valid POD as per our customer's receiving requirements.

Duties and Responsibilities

Manually Upload PODs to TMS to assist carriers as needed

Validate that the PODs uploaded to TMS are signed by receivers and that it is the correct document for that shipment

Verify that the PODs are transferring correctly from TMS to SAP.

Identify deliveries with Over, Short or Damaged [OSD] notations on the POD and report to the CSR team

Summarize issues or exceptions and remarks in our TMS system

In-depth understanding of our process for carrier education purposes

In-depth understanding of the logistics industry's standards and best practices

Advise Team Leader of all current issues and exceptions

Skills and Specifications

Supply Chain Planner/Specialist or Logistics Industry prior work history is preferred

Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)

Clear and concise communication skills

A good attitude and ability to manage assignments independently

Ability to thrive in a high-volume environment while still maintaining accuracy

Prioritization, able to shift focus to urgent issues while not falling behind on routine duties

Able to learn new systems quickly and adapt to abrupt changes

Well-organized and good follow-up skills

Detail oriented, able to sense urgency and know when to escalate for assistance

Can create and maintain professional relationships with customers and carriers

Education and Qualifications

High School Diploma

Any Work Experience