Administrative Assistant- Student Support Services, Plano

Position Type: Student Support Services -Para/Administrative Assistant

Date Posted: 5/20/2026

Location: Administration Bldg

Closing Date: Until Filled Pay Grade: 790 ($23.91 hr min) Work Days: 226

Primary Purpose: Facilitate the organization and management of the Student Support Services office and provide support to the Executive Director Qualifications: Education/Certification:

High school diploma or equivalent Special Knowledge/Skills:

Demonstrate proficiency in Microsoft Office Suite and Google Suite Strong and effective communication and interpersonal skills Ability to handle multiple tasks and follow-up Excellent telephone skills Ability to diffuse confrontational situations Strong human relations skills Exemplary organizational skillsAbility to maintain highly detailed and complex information Ability to work proficiently under stressful conditions Ability to work independently and with minimal supervision as needed Highly knowledgeable of district policies, procedures, and practices Knowledge of budgeting and financial termsUnderstanding of Plano ISD programs and software including Windows Experience:

Three years' work-related experience Previous experience in education is not required, but preferred Major Responsibilities and Duties:

Maintain day to day office operation, understand the needs of others and foster cooperative work relationships (both internally and externally) that promote the success of the department Assume responsibility for weekly, monthly, and yearly tasks as required for the organization of the office Possess overall knowledge of program to handle telephone information, public relation questions, and office management concernsMaintain Executive Director's calendars and schedule meetings Disseminate mail for Executive Director by reading, researching, and routing correspondence Maintain a strong focus on customer service Create, update and maintain data files checking for accuracy Input written material from rough copy and edit for sentence structure, grammar, word usage and appearanceProduce and maintain office files Assist in annual budget preparation by updating spreadsheets to meet department and district deadlines Possess knowledge and maintain all financial/budget documents and work closely with Plano ISD Business/Finance Office Approve requisitions, check requisitions, and other financial transactions as required for the operation of the department for multiple accountsAct as liaison between the department and other departments in Plano ISD Maintain department supply inventory Receive calls for the Executive Director, taking detailed, reliable messages concerning the department, emergencies, and other concerns Maintain technical knowledge by attending workshops in order to provide information-management support in relation to district network software as addedKeep informed of and comply with all state and district laws, policies and regulations concerning primary job functions Oversees all office details and serves as liaison between Executive Director and direct reports Track budget balances Maintain awareness of district procedures and departments to facilitate appropriate responses to staff and community inquiriesFollow attendance policy as assigned by supervisor Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisor Perform other functions that may be assigned by the Executive Director Equipment Used:

Computer, phone, copier, printer, calculator Working Conditions: Mental Demands:

Reading; ability to communicate effectively (verbal and written); maintain emotional control under stress; work cooperatively with co-workers and the public, have a positive customer service attitude; work with frequent interruptions Physical Demands/Environmental Factors:

Frequent standing, stooping, bending, kneeling, pushing and pulling; prolonged use of computer and repetitive hand motions; occasional lifting up to 50 pounds

SM051326