Clerk, Distribution, Moses Lake

Job Title

This position helps make gospel teaching, resources, or services accessible to all in a simple and affordable way. Responsibilities

Interacts with customers over the telephone or face to face. Inputs and corrects customer orders and subscriptions through various computer software packages. Learns to find their own errors and correct with instruction. Trains on the different computer software packages, follows policies&procedures, expands knowledge of Distribution product line, handles customers on the telephone and face to face, deals with all types of orders and subscriptions, helps answer customer questions and problems, deals with customer personalities (ie. Unsatisfied and disappointed customers). Works on completing Customer Service Rep 2 requirements skills (current copy attached).Increases speed and accuracy in all areas where training has been received. Qualifications

Bachelor's Degree preferred in any relevant field

A diploma with two years of experience or equivalent

Good customer service skills

Good telephone skills

Familiarity with computer equipment