Job: Mid Level Salesforce Administrator, Richmond

This is a remote position.

Job Title: (Mid-Level) Salesforce Administrator

Location of client: Richmond, Virginia.

Employment Type: Full-Time

Salary: $86,000 - $97,000 per annum

Experience Required: Minimum 2-3+ years of project experience

About us: HireMeFast is a leading staffing and recruitment agency specializing in connecting businesses with top-tier talent across various industries. Our mission is to bridge the gap between exceptional candidates and organizations needing their skills, expertise, and unique qualities.

Our team of experienced and dedicated recruitment specialists utilizes innovative sourcing strategies, and a vast network to identify and attract top talent. We conduct comprehensive procedures to ensure that only the most qualified candidates are presented to our clients.

Job Summary

The Salesforce Administrator will be responsible for ensuring the high performance of our Customer Relationship Management (CRM), Professional Services Automation (PSA), and Business Intelligence (BI) reporting systems. The IT Salesforce Administrator will be responsible for the overall maintenance, configuration, and support of our Salesforce instance.

What Youll Do

• Maintain Salesforce configuration, customization, and performance
  
  

Customize and configure Salesforce and FinancialForce/ PSA to meet the specific needs of the organization

Develop and maintain custom objects, fields, record types, and page layouts

Create and manage automation processes using workflow rules, process builder, and flows

Maintain and manage Salesforce Sandbox environments and development life cycle

Monitor system performance and conduct routine maintenance tasks

Stay informed about Salesforce updates and new features, implementing them as needed

• Provide user support and training
  
  

Provide user support, troubleshoot issues, and resolve user-reported problems promptly

Conduct training sessions and create documentation to ensure effective use of Salesforce and FinancialForce/ PSA by all team members

• Monitor and maintain data management
  
  

Maintain data quality by enforcing data validation rules, duplicate management, and data cleanup activities

Regularly backup and restore data as needed

• Collaborate across project teams
  
  

Collaborate with cross-functional teams and business process owners to gather and document business requirements and translate them into Salesforce solutions

Responsible for facilitating the development of test cases, supporting user acceptance testing (UAT), and quality assurance (QA)

• Monitor integrations, third-party tools, and security
  
  

Maintain integration between Salesforce and other systems and applications, including Concur, and Sage Intacct connectors

Manage and configure third-party Salesforce apps and tools

Implement and maintain security policies, roles, profiles, and permission sets

Ensure compliance with data security and privacy regulations

• Develop reports and dashboards
  
  

Create and customize reports and dashboards to provide actionable insights for management and teams

Implement Salesforce Advanced Analytics tools to enable the business with accurate, real-time Business Intelligence for data-driven decisions

Requirements

• Experience as an IT professional with Salesforce Administrator certification (additional certifications, such as Advanced Administrator or Developer, are a plus)
• Salesforce operations or a similar role with strong knowledge of Salesforce configuration, customization, and administration, including custom objects and tools like FinancialForce/ PSA
• You have experience with Business Intelligence tools and analytics
• You are familiar with Apex, Visualforce, and Lightning components
• You have a firm grasp of oofCRM & PSA operations best practices
• You have excellent communication, problem-solving skills, project management skills, and a strong ability to prioritize
• You can navigate and serve diverse and complex stakeholders
• You have experience working collaboratively in team environments that require strong interpersonal skills amongst diverse populations while demonstrating emotional intelligence
• You demonstrate the ability to take initiativewhile remaining calm under pressure, identifying and acting upon the critical few tasks when faced with competing priorities
• You are a resourceful problem solver who can anticipate and adjust for unexpected barriers to success
• You possess excellent customer service skills and are comfortable working to deadlines
  
  

Benefits

• 100% remote, U.S. based team
• Firmwide in-person engagements a few times a year
• Professional development stipend
• 20 PTO days and 11 holidays
• Medical, dental, vision, and life insurance
• 401(k) match
  
  

Why HireMeFast LLC?

At HireMeFast, we understand that finding the right individuals to join your team is crucial for success and growth of your organization. We are committed to streamlining the hiring process for our clients, ensuring they have access to a diverse pool of highly qualified candidates who are a perfect fit for their specific needs.