Move Manager, Richmond

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Move Project Manager (Move PM) is responsible for delivering comprehensive relocation project management services for large and multi-phased office restacks, phased moves, and renovation/expansion projects for the client. This dedicated resource will act as a key liaison between the client's business lines, strategic relationship managers (SRMs), occupancy planning, and external vendors, ensuring all activities are aligned with the client's standards and JLL best practices. The Move PM will be accountable for end-to-end move planning, execution, closeout, and the ongoing accuracy of occupancy and move data, thereby supporting risk mitigation and future workplace strategy.Key Responsibilities Project and Move Management

Plan, manage, and execute large-scale (100+ person) multi-phased restacks and relocations aligned with construction milestones and occupancy needs. Develop, maintain, and communicate detailed move schedules and sequencing plans to all stakeholders. Own, maintain and navigate the move matrix from initial planning through project closeout, ensuring data completeness and accuracy.Lead and facilitate move meetings, clearly communicating client and JLL standards, expectations, and deliverables. Proactively identify, escalate, and resolve issues to mitigate risks and avoid project disruptions. Serve as the single point of contact for all move-related updates, both for internal teams and external vendors.

Occupancy Planning Support

Ensure timely and accurate move data is delivered and recorded, with early notification of any project delays that could impact downstream or backfill moves. Develop and communicate clear phasing plans for projects involving moves in multiple stages. Provide move matrices in advance of move day, aligned with client's occupancy planning data management, floor, and seating codes, ensuring readiness for system updates.Conduct post-move verification of day-of changes to guarantee systems are updated accurately, reducing risk in occupancy reporting, modeling, and planning. Ensure workstation nameplates and office numbering align with final signage and are updated post-move.

Project Closeout and Quality Assurance

Support accuracy in project closeout documentation and reduce rework by managing controlled updates to move data and minimizing data gaps. Verify and confirm all areas are properly decommissioned at project conclusion. Coordinate early on the provision and release of temporary swing space to facilitate seamless moves.

Operational Excellence&Compliance

Ensure all move activities comply with documented processes, client and JLL policies, including adherence to key performance indicators. Regularly prepare project status reports, process purchase orders/invoices, update tracking reports, and maintain files for due diligence and financial documentation.Incorporate industry best practices into move management activities to continuously improve client satisfaction and project outcomes. Meet assigned financial targets and manage budgets, RFPs, and vendor contracts as required.

Required Interactions Serve as a communication conduit between:

Client's business lines, SRMs, and move participants Vendors, service providers, and installation teams Project, Facility, and Occupancy Planners Property management and building landlords, as required JLL Account Management teams

Technology Proficiencies Proficient in AdapativeWork in Spend/E1 Advanced proficiency in Microsoft Excel and Project Strong command of the full Microsoft Office suite Required Knowledge, Skills, and Abilities 3-5+ years of facility, project, or construction-related experience in a Corporate Real Estate environmentProven experience managing and delivering complex, multi-phased move projects with 100+ employees Background in project management, construction management, architecture, or project strategy planning strongly preferred Strong organizational skills and ability to identify, prioritize, and manage conflicting demandsExcellent verbal and written communication skills; capable of presenting to diverse stakeholder groups Detail-oriented with a high bar for data accuracy Flexible schedule, including ability to work non-standard hours and travel as required Ability to work independently and collaboratively in fast-paced, team environmentsStrong understanding of architectural drawings, furniture systems, and space planning concepts Highly organized, analytical, and solution-oriented Excellent interpersonal skills, including experience interacting with executive-level clients Demonstrated ability to efficiently handle all aspects of move management: budgeting, scheduling, change orders, and process complianceComfortable with ambiguity and adept at resolving complex challenges Position Goals Consistently ensure client satisfaction and superior customer service during move management initiatives Proactively address and resolve project-related issues while maintaining adherence to budget and schedule Ensure the highest standards of data integrity within move management and CAFM systems, reducing the risk for occupancy reporting and future space planningEnhance professional skillset and contribute to the broader success of the JLL and cient partnership This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 107,500.00 - 132,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote -Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributions

Comprehensive Medical, Dental&Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

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