Student Services Officer, California

Stanbridge University is seeking a passionate and organized Student Services Officer to support student success and retention. This role plays a vital part in fostering a positive student experience by providing guidance, outreach, and academic support.

Essential Functions:

Support new student onboarding by assisting with orientation activities

Conduct regular classroom visits to monitor student progress and engagement

Track attendance, grades, and missing assignments; follow up with students via phone or email regarding remediation needs

Refer students to on-campus resources and schedule one-on-one retention meetings for tutoring, success plans, and remedial support

Assist with incident reports and conduct investigations related to academic integrity, bullying, or code of conduct concerns

Track and maintain records for Dean’s List and Perfect Attendance awards

Participate in weekly interdepartmental meetings to discuss student support strategies

Perform other student services duties as assigned

Qualifications:

Master’s degree in a related field preferred

Proficient in Microsoft Office, with intermediate to advanced Excel skills

Prior administrative support experience required

Strong organizational, problem-solving, and time management skills

Self-motivated with excellent interpersonal skills

Collaborative and team-oriented mindset

$21.00 – $23.00/hr. All compensation is dependent on education and experience.

Conditions of Employment:

Must be eligible to work in the United States

May be subject to background checks and reference verification

Job-related assessments may be required for finalists

Work Environment:

Standard office/classroom/lab or clinical setting

Duties are typically performed while sitting at a desk or computer workstation

May include time spent in skills labs or bedside environments as required by the program

Subject to frequent interruptions, noise from talking or office equipment, and demanding timelines

Physical Demands:

Regularly sits for extended periods

Physical ability to perform program- or department-related duties

Proficient in using electronic keyboards and office equipment

Effective verbal communication via phone and in person

Ability to read fine print, operate computers, and understand voices clearly

Able to lift, carry, and/or move objects weighing 10–25 pounds as needed

Employee Benefits:

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Exciting university events

Seasonal motivational health and wellness challenges

Work/Life Balance initiatives

Onsite wellness program / Staff Chiropractor

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)