Administrative Assistant, Fort Mill

Job Description

Job Description

Frieling offers a safe, fun, family-friendly work environment. Est. in 1988, Frieling is an

importer/distributor

of high-end gourmet cookware, kitchenware, and tabletop products from around the world. Our customers include retailers, e-commerce, consumers, dealers, hotels and restaurants in North America and abroad.

Primary Responsibilities Include· Answer and direct incoming phone calls and emails in a professional manner · Answer consumer questions through online retailers’ portals · Daily assistance and backup for our order entry team · Handle customers’ warranty cases · Contact customers for order information· Various office tasks such as answering phones, filing, researching information, assistance with Excel reports and presentations · Support internal teams with administrative tasks as needed

Desired Skills&Experience· High school diploma · 2+ years of experience in office administration, customer service, or a related role. · Excellent customer service, verbal and written communication skills · Excellent organizational abilities, strong attention to detail · Self-motivated with a sense of urgency· Proficient in Microsoft Office, primarily Microsoft Excel · Technical savvy to navigate through new software systems · On occasion, must be able to stand for extended periods to assist with trade show setups

Job Type and Work Hours· Full-time, Mo-Fri, 7:30-4:30 or 8:00-5:00

Pay and Benefits· $18-20 per hour depending on experience · Generous health insurance package · Dental and vision insurance plans available · Paid time off · Eight paid holidays · Retirement plan with company match · Employee discounts on product purchases · Caring, happy, yet professional environment