Part Time Shop Associate, Sacramento

Part Time Shop Associate

Sacramento Regional Program Center - Sacramento, CA 95819 Overview

Salary Range $18.00 Hourly Position Type Part Time Description

The Shop Associate serves as a resource to customers' inquiries and questions relating to Girl Scouts merchandise. They are responsible for supporting the member and responding in a timely manner within guidelines established by the council. They will practice the highest standards of customer care; build good will for Girl Scouts Heart of Central California; and promote the Girl Scout experience.Essential Duties&Responsibilities

Provide service to the council by supplying merchandise and assistance to the membership and staff Use point-of-sale cash register to sell merchandise Use point-of-sale system to check-in merchandise, maintain inventory and make other adjustments Engages in problem-solving and provides solutionsManages and responds appropriately to all walk-in customers Price merchandise according to set guidelines Have or acquire knowledge regarding official uniforms and insignia and Girl Scout Program Assist in maintaining an attractive, well-stocked and organized shop Participate in special program events to serve girl and adult membership and to generate incomeAbsorb or perform other duties as assigned Qualifications

A positive representative that enjoys providing excellent customer service Purpose driven with a high ability to gain trust and rapport with a diverse group of individuals Able to build trust and gain customer loyalty An active listener who responds effectively to customer inquiries A merchandiser that thrives on identifying and meeting the customer needsA professional who respects all internal and external customers A problem solver who has an intuitive ability to analyze data, identify the cause of problems and work toward a solution Minimum one year business or retail experience Must have a high level of interpersonal and customer service skillsMust have prior experience supervising others in a retail environment Strong organizational, time management and record maintenance skills Accurate money handling skills Excellent punctuality and attendance Strong verbal and written communication skills Knowledge of Girl Scouting desirable Strong computer skills in Microsoft Office, Outlook, and a customer relationship management system such as Salesforce.Willingness to learn and use our Girl Scouts volunteer system Bilingual (English/Spanish) skills preferred Demonstrate a commitment to recognize and respect the many forms of diversity Demonstrate a willingness to embrace the Girl Scouts mission, goals, values and council-driven programs Valid California driver's license, a clean driving record, and proof of insuranceAvailable for council-required events (ie. Mega Drop) Physical Requirements

Must be able to lift and/or move cartons weighing up to 30 lbs. Able to stand up to two hours assisting customers Work Hour/Travel

Willing and able to work adjusted schedule, including weekends and evenings, as necessary Hours covered Fridays from 10am - 5pm and Saturdays from 10am - 3pm GSHCC Community Statement Girl Scouts Heart of Central California (GSHCC) is a girl-centric and performance-driven community. At GSHCC, our mission is to build girls of courage, confidence, and character, who make the world a better place. Across 18 counties, we offer an array of programming and perspectives with the goal of ensuring all girls, volunteers, and staff have a safe space, where they can learn and grow and be their authentic selves. Our entire Community Statement can be found in the GSHCC Employee Handbook.Girl Scout Promise On my honor, I will try: To serve God* and my country, To help people at all times, And to live by the Girl Scout Law. Girl Scout Law Girl Scouts of all ages recite—and live by—the ideals listed in the Girl Scout Promise and Law. They remind us to do our best in being kind to others, respecting ourselves, making the world a better place, and so much more.As a member of GSHCC staff, I will do my best to be: honest and fair friendly and helpful considerate and caring courageous and strong responsible for what I say and do respect myself and others respect authority use resources wisely and make the world a better place and be a sister to every Girl Scout