Customer Care Representative, Duluth

Kolar Automotive Group Job Opportunity
Kolar Automotive Group has had the privilege of serving the community for over 50 years.
As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better.
We pride ourselves on doing business differently than everyone else.
We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality.
Benefits:
401(k)
Health Insurance
Life Insurance
Paid Training
Paid Vacation
Paid Holidays
No Sundays
Discounts on service, parts and vehicles!
Responsibilities:
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Handle all incoming internet email leads and internet phone leads
Be available to respond to email inquiries in a professional, well-spoken manner
Assist customers in appropriate vehicle selection
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Deliver inquiries/messages intended for other sales personnel and departments promptly
Requirements:
Good verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Ability to hit sales quotas and closing percentages
Must have a clean & valid driver's license