Customer Service Representative, Saint Paul

Russell Tobin & Associates is currently seeking a Customer Service Representative to work for our client in the healthcare industry. Apply now for consideration!

 

Contract: 12 months

Location: Oakdale, MN

Pay Range: $14-15/hr depending on experience

 

Responsibilities:

Follow established procedures and guidelines to complete assigned tasks efficiently and accurately

Process customer orders and ensure all documentation is complete and accurate

Prepare standard business correspondence in response to customer inquiries or internal requests

Support customer needs by addressing questions, resolving basic issues, and escalating complex matters as needed

Maintain accurate records of interactions, transactions, and follow-up actions

Collaborate with team members and supervisors to ensure timely completion of tasks

Use knowledge of standard practices and procedures within the field to perform routine work

Operate under close supervision with limited independent decision-making

Adhere to company policies and procedures to ensure compliance and consistency in service

Report progress, issues, and feedback regularly to a supervisor or manager

 

 

Requirements:

High school diploma or equivalent

1+  years of customer service experience

Basic computer skills (email, data entry, Word, Excel)

Good communication skills

 

 

Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.