Customer Service Representative, Minnesota

COMPANY OVERVIEW
Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America's oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities.

Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region.

The newly listed company will become North America's leading building solutions company, with industry-leading market position to meet its customers' greatest ambitions with the most advanced building solutions from foundation to rooftop.

Description:
ABOUT THE ROLE

Holcim Inc. is recruiting for a full-time Customer Service Representative. (SEASONAL)

WHAT YOU'LL ACCOMPLISH Plan, direct, organize, coordinate and control the onsite logistics with the customer, sales representatives and Holcim concrete delivery trucks

Other duties as circumstances warrant

Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors

WHAT WE'RE LOOKING FOR High School Graduate / GED or equivalent experience

Five years related experience in the construction or concrete industry consistent with the position; of which one or two years of dispatch experience preferred

Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)

Must have excellent logistical, planning and leadership abilities

Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

Proficient on the Computer

Organized and strong attention to details

Additional Requirements: Successful candidates must adhere to all safety protocols and proper use of Holcim Approved Personal Protection Equipment (PPE), including but not limited to respirators. Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

WHAT WE OFFER Competitive salary

Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings

Medical, Dental, Disability and Life Insurance

Holistic Health & Well-being programs

Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

Vision and other Voluntary benefits and discounts

Paid time off & paid holidays

Paid Parental Leave (maternity & paternity)

Educational Assistance Program

Dress for your day

YOUR HOLCIM EXPERIENCE
At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Click to view Company Benefits Overview

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call (phone number removed) or email (url removed) . This email address and phone number should only be used for accommodations and not general inquiries or resume submittals.

Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work.

We take pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Our goal is to drive excellence and to ensure we create an environment where every individual has the opportunity to succeed. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit and business need.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.